Subscription Types and Breakdowns

The Exchange offers a range of additional apps, products and features we can add to your subscription at any time. Some of these include the Fleet app, Live Availability Map, Freight Vision and more.

The following article provides a simple summary of each subscription available on the platform and its features.

Driver-only subscriptions

Starter accounts permit one person to operate one vehicle under the membership, including communication with the Exchange and its members. If you require more than one individual to be on the account who conducts business (operating a vehicle), you will need to consider one of our company packages.

Please know that we do allow assistance in the form of administration under this subscription; however, if we find that multiple people are working on the account that are operating vehicles or communicating with fellow members. In that case, we have the right to enforce a mandatory upgrade or suspend the account.

CX Starter or HX Starter 

• One driver
• One vehicle 
• A single driver app
• Real-time alerts sent to your app based on your home location and live tracking
• One-click invoicing directly from your driver app
• A dedicated website portal to manage your jobs, location, finance and feedback.
• European access is available as an add on purchase.

CX Starter Pro 

• One driver
• One vehicle
• A single driver app
• Real-time alerts sent to your app based on your home location and live tracking
• One-click invoicing directly from the app
• A dedicated website portal to manage your jobs, visibility and feedback.
• Post up to 20 loads at a time on the Exchange
• Vehicle map
• Freight Radar Map
• European access is available as an add on purchase.

Company and driver subscriptions

Company accounts allow for multiple users and drivers by giving the option to increase fleet size

CX Pro or HX Pro

• Up to 10 drivers
• 1 to 10 vehicles
• One free driver app included (option to purchase more)
• 1 CX fleet app
• Fleet management
• Real-time alerts sent to your app
• One-click invoicing directly from the app
• Up to 10 users on a dedicated website portal to manage your jobs, visibility and feedback.
• New members, newly incorporated and non-incorporated, have a maximum limit of 30 loads at a time and payment terms are set to 14 days from invoice. The load limit process is a three month period. After every 30 days, the load limit is reviewed/increased based upon positive feedbacks and proof of payments. On the final review, if you have 100% positive feedback and have 100+ positive feedback, we will lift the load limits from the account. If you have 100% positive feedback and have less than 100 positive feedbacks, we will increase the load limit to 100 loads to post at a time.
• Live availability map
• Private groups
• Telematics integration
• The basic package includes UK jobs only, but the option to expand to Europe is available.
• European access is available as an add on purchase.

CX Premium or HX Premium

• Up to 25 drivers
• Up to 25 vehicles
• Up to 10 users on a dedicated website portal to manage your jobs, visibility, and feedback.
• 2 Free drivers app included (option to purchase more)
• 1 fleet app included (option to purchase more)
• Fleet management
• Real-time alerts sent to your app
• One-click invoicing directly from the app
• New members, newly incorporated and non-incorporated, have a maximum limit of 30 loads at a time. After one month, members can request to increase this limit subject to our risk protocol. To request an increase, please raise a ticket with the support team. The team will review your performance on the Exchange and contact you with a decision.
• Live availability map
• Private groups
• Telematics integration
• Freight Vision
• Cascading Loads
• Europe available at additional add on

Freight forwarders

These accounts enable you to post work onto the Exchange only.

FF Starter

• Two users
• Load maps
• The package includes UK jobs only, but the option to expand to Europe is available
• New members, newly incorporated and non-incorporated, have a maximum limit of 30 loads at a time. After one month, members can request to increase this limit subject to our risk protocol. To request an increase, please raise a ticket with the support team. The team will review your performance on the Exchange and contact you with a decision.

FF Pro

• Up to 5 users
• Load maps
• TMS integration
• Pro alerts
• European access
• New members, newly incorporated and non-incorporated, have a maximum limit of 30 loads at a time. After one month, members can request to increase this limit subject to our risk protocol. To request an increase, please raise a ticket with the support team. The team will review your performance on the Exchange and contact you with a decision.

FF Premium

This account allows you to post work on the Exchange and take work off for subcontractors, not on the courier/haulage exchange.

• Up to 10 users
• Up to 20 subcontractors to take work
• Load maps
• TMS integration
• Pro alerts
• Cascading Loads
• European access
• New members, newly incorporated and non-incorporated, have a maximum limit of 30 loads at a time. After one month, members can request to increase this limit subject to our risk protocol. To request an increase, please raise a ticket with the support team. The team will review your performance on the Exchange and contact you with a decision.