Co-loading is when a carrier transports multiple loads from different load posters in one journey. This means, instead of an A-B delivery, with one load, a carrier completes multiple drop offs.
This is the opposite of A to B delivery, which is when a carrier transports one load from destination A to destination B for one specific load poster.
As a platform, we encourage A to B service. This way, the carrier can focus on transporting one load at a time, in a safe and timely manner!
Is co-loading allowed on the Exchange?
Co-loading is allowed on the Exchange only if the carrier receives recorded authorisation from all load posters involved.
Please note, co-loading can cause potential cross-contamination between loads and delays in service. If you do choose to co-load, we recommend heeding all risks and drawbacks.
Co-loading with recorded authorisation
If you’re a carrier and you want to complete multiple bookings in one journey you must receive recorded authorisation from all load posters.
This means if you’re carrying two different loads, authorised by two different load posters, you will need recorded permission from both load posters prior to completing your service.
What is an example of recorded authorisation?
Recorded authorisation is classed as written evidence from the load poster which states that a carrier has explicit permission to co-load. This can be in the form of an email or a Freight Messenger text.
If you’re a carrier, please ensure you have recorded authorisation from all load posters before completing your booking.
What happens if I do not receive recorded authorisation prior to co-loading?
Co-loading without recorded authorisation is something we take very seriously.
If we become aware that a carrier has co-loaded without consent, we have the right to impose warnings, suspensions, and potentially revoke memberships.
Click to view our full policy around co-loading without consent.
- We encourage all carriers to focus on one booking at a time, per journey, to ensure they provide a high-quality service.
- Carriers who need to co-load must receive recorded authorised permission from all load posters before doing so. Failure to collect written authorisation, prior to co-loading, may have consequences your account.
- Carriers must make all load posters aware of what loads they’re transporting in their vehicle (avoiding cross-contamination risks).
- If you’re a load poster who is authorising a co-load, please make sure you make your requirements clear and coherent.