Home PPM Overview
What’s the benefit of having a Home PPM subscription?
Who can get a Home PPM subscription?
How is Home PPM data calculated?
Does Home PPM guarantee me winning loads?
Purchasing Home PPM
How much does a Home PPM subscription cost?
How often do I pay for my Home PPM subscription?
I'm an owner-driver. How do I purchase Home PPM through self-service?
I’m part of a limited company. How do I purchase Home PPM through self-service?
Can I call a team member to get a Home PPM subscription?
How many vehicles can I include in my Home PPM subscription?
Self-service Payment FAQs:
I’ve paid for Home PPM, but my vehicle isn’t listed. What do I do?
I’ve paid for Home PPM, but I can't see any data. What do I do?
What do I do if my payment doesn’t go through?
How do I know my money is protected when I pay for Home PPM via self-service?
Do you store my bank card details on the platform?
What bank cards do you accept for payment?
Will I get proof of payment once I pay for Home PPM?
Using Home PPM
I’ve bought a Home PPM subscription. What data can I see?
I used Home PPM to adjust my quote on a load, but I didn’t win it. Why’s that?
How often can I access my Home PPM data?
How often does my Home PPM data refresh?
Can I change/update the vehicle(s) I’ve included in my Home PPM subscription?
If I update my vehicle, will my Home PPM data update accordingly?
Is my individual data protected?
What is Home PPM?
Home PPM shows you the average prices-per-mile for inbound and outbound loads, based on your vehicle type and your postcode.
This data is based off the thousands of booked loads put through the platform everyday and is updated weekly.
What’s the benefit of having a PPM subscription?
Prices-per-mile change all the time. There are many factors that affect prices-per-mile, such as economic conditions, fuel prices, busy periods (Easter, Black Friday) and even weather!
Home PPM data is based off the thousands of booked loads put through the platform every day. The data you see as part of your PPM subscription is updated weekly and shows you the low, medium and high mean average prices-per-mile, tailored to your vehicle type and postcode.
Home PPM helps you stay on top of changing market prices. On a day-to-day basis it gives you the competitive edge by helping you to make informed, data-driven decisions when quoting on jobs.
Long term, Home PPM gives you the business insight you need to grow your business and win more work.
Click here to read more about how Home PPM can help shape your pricing strategies in real-time.
Who can get a Home PPM subscription?
If you are an owner-driver or limited company using CX or HX, you can get a Home PPM subscription.
How is Home PPM data calculated?
Home PPM is based on aggregated & anonymised data from booked loads on TEG platforms. Simply put, it analyses the thousands of booked loads to give you the the low, medium, and high mean average prices-per-mile, based on your vehicle type and postcode.
Here’s an example of how we do this:
CV postcode area. £1m of allocations with 1.2m miles.
Home PPM = (sum of £ allocations) / (sum of miles) = 1,000,000/1,200,000 = £0.83PPM
The top and bottom 20% of each average and orders over 10 miles aren’t included in the data report.
Does Home PPM guarantee me winning loads?
While Home PPM doesn’t guarantee you’ll win every load you quote on, it does give you that competitive edge when it comes to quoting competitively. Home PPM helps you stay on top of ever-changing market prices, allowing you to make informed, data-driven decisions when quoting.
How do I buy Home PPM?
There are two ways you can get a Home PPM subscription.
1. Buying your subscription on the platform (self-service)
2. Buying your subscription on the phone (by calling a member of our team)
How much is a Home PPM subscription?
Pricing for Home PPM varies according to your subscription type and fleet size.
Please note, while the price you pay depends on your fleet size, you can only view PPM data for two different vehicle types.
How often do I pay for my Home PPM subscription?
You’ll pay for your Home PPM subscription on a yearly basis.
If you are partway through your Exchange subscription, you’ll only pay for the months left before your renewal.
Your next Home PPM payment will then be added to your Exchange subscription at the time of your renewal.
I'm an owner-driver. How do I purchase Home PPM through self-service?
- To get Home PPM self-service as an owner-driver, click the ‘Data’ button on the sidebar menu (this is on the left-hand side of your screen when you log in to the Exchange)
Once you click the 'Data' tab, you'll be taken to an introduction page. Click ‘Get PPM’ to proceed.
You’ll be directed to the payment screen where you can input your card details for payment. Once you’re happy, click ‘Proceed’
To process your payment, click ‘Pay Now’. Please make sure your payment details are correct before you proceed
You’ll see this screen when your payment processes. Click ‘See PPM now’ to access your report
We’ll also send an email, with your Home PPM subscription receipt, confirming your payment has gone through
I’m part of a limited company. How do I purchase Home PPM through self-service?
To get Home PPM self-service as a limited company (so, any company with more than one vehicle) click the ‘Data’ button on the sidebar menu. This is on the left-hand side of your Exchange desktop screen.
Once you click the 'Data' tab, you'll be taken to an introduction page. You can then click whether you'd like one or two vehicles to be added to your subscription. Once you're happy, click 'Get PPM' to proceed.
You’ll then be directed to the payment screen where you can input your card details to get Home PPM. Once you’re happy, click ‘Proceed’
To process your payment, click ‘Pay Now’. Please make sure your payment details are correct before you proceed
You’ll see this screen when your payment processes. Now, choose your vehicle type/s
We’ll also send an email, with your Home PPM subscription receipt, confirming your payment has gone through. Here’s what the payment receipt will look like
Can I call a team member to get a Home PPM subscription?
Yes. If you’d prefer to get your Home PPM subscription by phone, please call us on 020 3608 7071.
How many vehicles can I include in my Home PPM subscription?
Owner drivers can only have one vehicle type with their Home PPM subscription. This is likely the vehicle you drive.
Limited companies can select up to two vehicle types to include per Home PPM subscription. If you buy Home PPM via self-service, you’ll get the option to choose what vehicle types you’d like to include in your subscription.
If you don’t see your vehicle type in the options presented, please submit a support request.
I’ve paid for Home PPM, but my vehicle isn’t listed. What do I do?
Please submit a support request if your vehicle isn’t listed on the vehicle type page.
I’ve paid for Home PPM, but I can't see any data. What do I do?
Please refresh your screen. If this doesn’t work, try logging out, and then log back in.
If you’ve tried the options above, and your Home PPM data still isn’t showing, please submit a support request.
What do I do if my payment doesn’t go through?
If your payment doesn’t go through, please check you’re inputting the right payment details.
Please also make sure your payment card hasn’t expired, and that you have sufficient funds to make your payment.
If you’ve tried the above and you’re still having issues, please contact your payment card provider first.
Please note, we’ll send an email receipt as soon as payment is confirmed. If you haven’t received this confirmation, your payment wasn’t processed.
How do I know my money is protected when I pay for Home PPM via self-service?
Our self-service is powered by Stripe, a reputable payment software used by online and in-person retailers, platforms, and marketplaces across the UK – from Deliveroo to ASOS and Monzo.
Click here to read Stripe’s T&Cs.
Do you store my card details on the platform?
No. We don’t store your card details on the platform.
What bank cards do you accept for payment?
We accept most major payment card providers. This includes Visa and Mastercard.
Unfortunately, we don’t accept American Express.
Will I get proof of payment once I pay for Home PPM?
Yes – as soon as payment is processed, you’ll receive an email receipt confirming your payment. Here’s what your email receipt will look like
I paid for my Home PPM subscription and didn’t receive an invoice receipt. Who do I contact for proof of payment?
If you don’t receive an email receipt, please first check your credit/debit card statement to check the money has left your account.
If the money has left your account, but you haven’t received an email confirmation, please submit a support request.
I’ve bought a Home PPM subscription. What data will I see?
You’ll see the average, low and high prices-per-mile that drivers – in your postcode, with your vehicle type – are charging for:
- Outbound runs (leaving your area)
- Inbound runs/ backloads (returning to your area)
I used Home PPM to adjust my quote on a load, but I didn’t win it. Why’s that?
There are many factors that affect a load poster’s decision to accept your quote beyond the price. This could include your location, feedback, whether they’ve worked with you before, your tracking status, and more.
How often can I access my Home PPM data?
You can access your Home PPM data anytime. Just click on the data icon on your sidebar menu to view today’s data.
How often does my PPM data refresh?
Your Home PPM data refreshes once a week.
Can I change/update the vehicle(s) I’ve included in my Home PPM subscription?
Yes. If you've made a mistake or need to update your vehicle(s) please submit a support request.
If I update my vehicle, will the PPM data update accordingly?
Yes. If you update your vehicle(s) your PPM data will update when you next refresh your screen.
If this doesn’t work, first try logging out, then log in again.
If your data isn’t refreshing and you’ve tried the above options, please submit a support request.
Is my individual data protected?
Home PPM uses aggregated and anonymised data. Which means your individual data is fully protected.
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