Managing Off-Platform Payments with SmartPay
You can manage invoices on SmartPay even if payments are made outside the platform.
For Load Posters
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Approve invoices in SmartPay
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Pay via your bank or accounting software
For Drivers & Carriers
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Manually mark invoices as paid once payment is received
To mark an invoice as paid:
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Go to Awaiting Payment
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Select the invoice(s) → click Mark as Paid
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Enter amount, payment date, and method
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Click Save → invoice moves to Paid tab
External Invoice Factoring
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Definition: Invoices managed by a factoring company outside the TEG platform
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SmartPay Compatibility: Not supported for payment
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What to Do:
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If you receive an externally factored invoice → pay off-platform
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If you raise one → it must be settled off-platform
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Paying Subcontractors
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SmartPay does not support payments to subcontractors
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Only Trustd-verified members can transact via SmartPay
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You can upload subcontractor invoices to SmartPay for tracking, but payment must be made off-platform
Accounting Integrations
SmartPay integrates with:
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Xero
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QuickBooks
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Sage
You can manage and pay invoices off-platform, but must manually mark them as Paid in SmartPay to sync the status with your accounting system.
Quick Links
Integrate to accounting systems