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How to use the Freight Vision app

  • Updated

IN THIS ARTICLE 

 

How to use the Freight Vision app to monitor allocated loads 

You can use the Freight Vision app to optimise visibility of your loads in progress, all in one place.  

 

Bookings in Progress 

The Bookings in Progress section will always appear by default after logging into the app. 

 It shows you: 

  • How many loads are currently in progress.
  • Whether your loads in progress are being tracked or not.
  • The progress of loads being completed: the app will automatically refresh the feed as the carrier updates the load status. 

The colour-coded boxes help you monitor all load progress in a few seconds. 

The blue box indicates the total number of allocated loads. The green box shows you all the loads that are On Time. The yellow box represents loads running behind the ETA, and the red box shows loads that are running late. The grey box displays allocated loads that are not being tracked or that haven’t yet been started. 

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The colour of the box reflects the load’s current status, so if your load is On Time, the load status will appear with a green line. If your load is running Late then the load status will appear in red. 

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If you click on a load within this section, the app will bring up the booking details along with the carrier’s contact information, should you need to communicate with them. 

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You can also view the carrier’s current live location, as well as the route they’ve chosen for transporting the load, provided their tracking is turned on. 

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Once a load is delivered, it will continue to be visible but display as ‘Delivered’. 

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How to use the Freight Vision app to locate suitable vehicles for your loads 

The Freight Vision app can also locate suitable vehicles for your loads if your fleet is already at maximum capacity.  

You can access the Search Live Capacity feature by tapping on the globe icon from the top menu bar in the app. 

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To search for live capacity, enter your search criteria and tap Search. 

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The results will be displayed on a map showing all tracked carriers and their live availability status. 

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The blue numbered circles represent the total vehicles in a particular area. 

By zooming in, you can see more detailed information about the location of the vehicles tracked in that area.  

The location markers represent carriers and their vehicles. 

If the marker is green, they’re Available. Amber Maybe Available, red Unavailable and if it’s grey, it means the current status of the carrier is Unknown. 

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There are two types of filters you can apply to the live capacity search: 

  1. You can use the colour-coded availability filters to make your search for an available driver easier.
  2. Use the additional filters below the availability filters to view only your drivers and sub-contractors or your preferred carriers, for example. 

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If you find a carrier with a vehicle you’d like to book, tap on the location marker to expand the details of that member and how to contact them. 

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How to use Freight Vision’s built-in Messenger 

Clicking on the messenger icon will take you to the app’s built-in messenger. 

Use the messenger to keep in contact with your team and instantly communicate with your customer. 

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Step 1) You can search for a contact by tapping the magnifying glass icon. 

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Step 2) Tapping the icon resembling a person allows you to send a Connection Request. Search for the member you would like to speak to through the messenger and press the + icon next to their company or name to begin the conversation. 

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Step 3) The menu button will bring up four options: 

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  1. Home:  Return to the home screen.
  2. Update Messenger Status:Return to the home screen:‘Available’, ‘Away’, Not Available’, ‘Offline’. - check if this affects their appearance on the map when others are searching for vehicles.
  3. Settings:Turn off notification sounds. Choose whether you want to be visible in contact searches only to members who are a part of your company or to the general Exchange (all members).
  4. Support:  
    This links you to Help Centre articles from within the app.  

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