Trustd loads: Building Trust at Every Step
This guide will explain how Trustd loads benefits both drivers and load posters.
Benefits for load posters
- Verified drivers: See who’s delivering your load—ID, MOT, insurance, and credentials are pre-checked and visible.
- Trustd loads protection: Loads marked as protected ensure only verified drivers can accept and complete them.
- Consistent experience: The person who accepts the job is the one who delivers, ensuring reliability at every collection and drop-off.
- Audit trail: Key journey steps (e.g. delivery confirmation) are logged and signed off in-app, supporting full traceability.
- Rogue-free network: Standardised checks help eliminate unverified or suspicious actors from the platform.
Benefits for drivers
- Boost your credibility: Completing pre-checks makes you more attractive to load posters, your verified profile builds trust.
- Trustd Load Pass: On arrival, confirm location and complete a face scan to generate your digital Load Pass.
- Stand out professionally: Verified drivers are seen as higher-standard professionals, increasing chances to win more work.
- Protection from syndicates: Secure Load ensures only legitimate, Trustd-verified members can complete protected jobs.
Looking ahead: Trustd loads will evolve into a full suite of tools securing every stage of the load lifecycle, from booking to delivery, fully integrated within the CX app.