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Completing your profile - Transport Companies and Freight Forwarders
Completing your profile - Owner Drivers
Completing your profile - Transport Companies and Freight Forwarders
This guide shows you how to complete your profile, if you're on a company or freight forwarder subscription.
To view the guide in full screen, click the icon, in the top right corner of the guide below.
Payment terms
Payment terms are the time frames in which your carriers can expect payment for an invoice on a completed load.
Setting payment terms is beneficial for both you and your carrier, so there is no miscommunication or confusion when it comes to payment expectations. Your payment terms will always be visible on your posted loads.
Honouring your payment terms will help you receive good feedback from carriers who’ve completed your loads, thereby boosting your reputation and making you more attractive to other members on the Exchange.
You have the following payment terms to choose from:
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COD – Cash on Delivery
- 7, 14, 30, 45, or 60 days from invoice.
The due date of the invoice payment will depend on when you receive the invoice from your carrier. For example, if your payment terms are 14 days from invoice and you receive an invoice on 2nd July, the payment would be due on 16th July.
- 7, 14, 30, 45, or 60 from End of Month.
The payment due date is the end of the month in addition to 7, 14, 30, 45, or 60 days from the date of a completed booking. For example, if your payment terms are14 days End of Month, and a carrier completed a booking for you on 2nd July the due date would be on 14th August.
If your payment terms were 60 days End of Month a booking completed on the 2nd July would be due 30th September.
Booking footers
A booking footer is a handy way to get any additional information across to your carrier, which is visible in their booking confirmation. Only your carrier will be able to see any additional notes you may have added and not your customer.
Booking footers can increase transparency between your company and carriers, providing clarity and reiterating any important information.
Information on your booking footer should include:
- Repeating your payment terms, so carriers know when to expect payment.
- Clarifying to your carrier whether you require a hard copy signed POD or are willing to accept an ePOD. (We encourage you to start accepting ePODs as this has a lighter impact on the environment and prevents them from going missing in the post or being misplaced.)
- Any other requirements for sending invoices or POD. For example, if you have a specific office address you want carriers to send their PODS and invoices to.
Completing your profile - Owner Drivers
This guide shows you how to complete your profile, if you're an Owner Driver.
To view the guide in full screen, click the icon, in the top right corner of the guide below.