What is Trustd?
TEG has partnered with Trustd, a digital ID and business verification platform designed for the transport and logistics industry.
Trustd helps minimise risk, and make trading on the TEG platform safer by using biometric face ID and automation technology.
Learn more about how TEG and Trustd are making logistics safer here.
What Does It Mean to Be Trustd Verified?
Being Trustd verified means your identity, and your business’s identity, has been confirmed through external checks.
This is the first step in the compliance process required to access the TEG platform.
What Does It Mean to Be TEG Compliant?
To be TEG compliant, you must:
- Be Trustd verified.
- Complete additional sections in Trustd (e.g. vehicle details, documents, TEG onboarding).
- Have your application approved by TEG.
Compliance Process Overview
Refer to the diagram below for a step-by-step view of how the Trustd and TEG compliance process works.
Benefits of Getting Trustd Verified
The main benefit of being Trustd verified is that it’s the first step in becoming TEG compliant.
Additional benefits include:
- A secure place to store your documents and credentials.
- Ongoing monitoring that alerts you when documents are about to expire.
How Trustd Verifies Your Identity
Trustd uses biometric ID technology to:
- Perform facial recognition to match your face with your photo ID.
- Conduct liveness checks to confirm you're a real, living person.
To verify your business, Trustd checks your submitted data against official sources like:
- DVLA
- Companies House
GDPR and Data Privacy
Trustd is fully compliant with:
Once you have a Trustd profile, you control who can access your data.
For more details, see the Data Security section in the Trustd FAQs.