To unlock full SmartPay access, you must first complete the Finance Information section in Trustd. What you’ll need to provide will depend on whether you are a sole trader or a limited company.
For sole traders:
Before you can use SmartPay to make and receive payments, you will need to ensure your business is TEG compliant.
If you have not completed this process yet, learn how to get TEG compliant here.
If you are already TEG compliant, please log in to Trustd and click on the Finance information section to get started.
Watch this video for a guided walkthrough on how to complete the Finance information section as a sole trader.
For limited companies
Before you can use SmartPay to make and receive payments, you will need to ensure your business is TEG compliant. If you have not yet completed this process, learn how to get TEG compliant here.
If you are already TEG compliant, please log in to Trustd and click on the Finance information section to get started.
Watch this video for a guided walkthrough on how to complete the Finance information section as a limited company.
Ultimate Beneficial Owners (UBOs)
An Ultimate Beneficial Owner (UBO) is an individual that benefits from a company without being its named owner.
If your limited company has UBOs other than the applicant director, Trustd will automatically identify those who own 25% or more of the business and request relevant information.
Documentation needed for Ultimate Beneficial Owners (UBO)
The applicant director must provide the following documentation for all UBOs identified by Trustd:
Proof of identity - one of the following
- UK/EU drivers licence
- Passport
Proof of residential address - one of the following
- UK/EU drivers licence
- Bank statement (dated within the last 3 months)
- Council tax bill (most recent)
- Mortgage agreement
- Rental agreement
Additional information
- Date of birth