How to use load alerts

To find loads more easily, you can use the Load Alerts feature.

In this article:

How to turn Load Alerts on

Step 1) Make sure your GPS tracking is enabled.

Step 2) Open the drop-down menu on the left of the screen and tap on Settings.

Step 3) Under Notifications Setting, make sure Notify when tracked is enabled. Under Push Notifications, tap on Load Alerts.

Step 4) Make sure Allow Notification is enabled and under where it says, When the App is running, make sure Show banners is enabled too. If you want the alerts to make a sound, enable Allow sounds.

When the Exchange notifies you of newly posted loads, you’ll see a banner appear at the top of your mobile phone.

Step 1) Tap on the banner to open the load notification and find out more info.

Here you can see the details of the load, the payment terms, name of the customer’s business and type of vehicle needed.

Step 2) Tap View on Map to get a better idea of the distance to pick up.

Step 3) In this example, there is no green Quote Now button available, which means the member doesn’t want electronic quotes. They’ve included their phone number, which means you can either message them on the app or call them directly about the load.

Top Tip: Don’t forget to have the load ID and your member ID ready when you call them.

If the member does accept eQuotes, you will see the green button Quote Now on the load notification.

Top Tip: Make sure you read their notes very carefully. In this example, they’ve said ‘EQUOTES ONLY’, which means you have to respect that request. If you start calling or emailing them, it’s unprofessional.