How to make sure Exchange emails don’t go to spam/junk.

If your important Exchange emails are continuously getting sent to your spam/junk box, here’s what you can do to prevent this.

For Outlook users:

Go to Tools > Options > Preferences > Junk email, then add our email address (info@transpprtexchangegroup.com). Also, check the option for ‘Automatically add people/email to the Safe Senders list).

For Yahoo! users:

Go to Mail Options > Filters and add a new one. In the ‘From Header’ rule, add our email address (info@transpprtexchangegroup.com) and ‘Choose Folder’ to be your ‘Inbox’.

For Gmail users:

Go onto Settings > Filter > Create a new filter and add our email address (info@transpprtexchangegroup.com), contact name (TEG) and domain (@transportexchangegroup.com). Check the box ‘Never Send to Spam’.

For Apple Mail users:

When you next get an email from us (info@transpprtexchangegroup.com) right click our name and choose ‘Add to Contacts’ in the drop-down menu.

For additional support please contact our Customer Support Team.