This guide will explain what documents are required for a Courier/Haulage fleet account to get setup on Trustd and become compliant.
You must be logged in to Trustd to provide documents and complete your profile.
Please note: Documents and information must be provided for all directors and Ultimate Beneficial Owners (UBOs) of a company.
Documents for Sole Traders
If you are a sole trader owner driver you will need to provide the following documents.
Identity verification for the business owner
Please provide a clear scanned copy of a document that confirms the identity of the business owner.
You can provide one of the following documents
- Proof of Identity (Passport, or if unavailable, Driving Licence).
- Proof of Residential Address (a bank statement, council tax bill where the Driving license is being used as proof of identity).
Please note: Bank/Utility statements and council tax bills must be dated in the last 3 months.
Operational compliance documents
Please provide copies of the following documents:
- Fleet Insurance Certificate/Schedule where.
- Goods in Transit Insurance where.
- Operator Licence.
Right to work
To confirm your right to work in the UK and Northern Ireland please provide a clear scanned copy of your passport.
Please note: If you do not have a UK passport you will also need to provide your right to work sharecode along with the clear scanned copy of your passport.
Right to drive
To confirm your right to drive in the UK and Northern Ireland we need you to provide a clear scanned copy of your driving license.
The license must clearly show the license number, the name, date of birth, and address of the license holder.
Insurance requirements for CX
To confirm that you are insured and have all the required insurance to use the Courier Exchange please provide copies of the following insurance documents.
- Vehicle insurance - Must specify for "hire and reward", for CX Solo subscriptions the insurance can be in your own or company name
- Goods in transit insurance - £5000 minimum cover
Insurance requirements for HX
To confirm that you are insured and have all the required insurance to use the Courier Exchange please provide copies of the following insurance documents.
- Freight liability insurance - Minimum coverage of £1300 per tonne, in accordance with RHA conditions
- Goods in transit insurance -Minimum coverage of £1300 per tonne, in accordance with RHA conditions
Insurance requirements for Freight Forwarders
To confirm that you are insured and have all the required insurance to use the Courier Exchange please provide copies of the following insurance documents.
- Freight liability insurance - Minimum coverage of £1300 per tonne, in accordance with RHA conditions
- Goods in transit insurance -Minimum coverage of £1300 per tonne, in accordance with RHA conditions
Please note: For insurance documents please ensure you are providing the certificate of insurance in full, and that all key details are clearly visible on the document. Your insurance documents must confirm the start and end date of insurance, the total value of cover, and must confirm that the insurance is valid for the purpose of hire and reward.
Vehicle identity
To confirm the details of your vehicle(s) we need to gather and verify the following information.
- Registration number validation.
- Vehicle Make, Model & year of manufacture.
- MOT status.
- Road Tax status.
- Vehicle images.
Please note: When providing images for your vehicle please ensure that the images are clear and that you have taken a picture from each side of the vehicle. (front, rear, both sides)
VAT details
If your business is registered for VAT we will need you to provide the VAT number for the business.
If you are not registered for VAT please provide your personal national insurance number.
Documents for limited companies
Owner/Driver accounts for limited companies are required to provide all the information listed above that sole traders are required to provide.
Limited companies will also need to provide the following additional information:
Company details
- Confirmation of registered Company address.
- Verification of Applicant’s Directorship.
- Directorship and shareholding percentages.
Accepted SIC codes
Your limited company must be set up with an appropriate transport SIC code at companies house.
The SIC code is the reference at companies house for what type of company you are operating.
If your SIC code does not relate to transport, you will need to get it corrected to an appropriate code for a transport business.
Need to update your SIC code? You can do this by filing a CS-01 confirmation statement at companies house.