Policies
- Companies Going into Administration
- End User Policy
- Ineligibility criteria for members of Transport Exchange Group
- Fraudulent activity
- Social Media
- Prohibited loads on the Exchange
- Membership suspension and revocation
- Additional charges and damaged goods
- Acceptable Usage
- Professional conduct
- Load cancellations
- Payment of invoices
- Abuse of the platform
- Poaching customers
- Co-loading without documented authorisation
- Compliance
- Gross misconduct
- Feedback
- Complaints and feedback moderation
- Platform and account security
- Company branding
- Refunds